Andrea Meyer

Sustainability Challenges and Solutions

The Innovation Summit held at the new Shell Technology Center in Houston last month discussed some of the difficult challenges related energy, food and water that we face today — and that are becoming ever more pressing as the world’s population grows. Shell calls this the “stress nexus” because these three areas — food, water

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Jill Hart

Gramma’s Email Got Trampled by a Hacker…

It was our turn to host the New Year’s Eve gathering and welcome in 2013. Friends arrived greeted by the sounds of Sinatra, a warm, crackling fire, and the aroma of garlic and basil focaccia from the oven. Conversation flowed through our modest home as groups huddled to share stories on everything from the latest college basketball

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Thierry de Baillon

My Social Business Predictions for 2003 (not a typo) – Part 2

Most of today’s organizations are powerful productive machines, which were founded and grew up during an era where mass production was the norm, and planning was the course of action. This era is over for good, and social business, or enterprise 2.0, or connected company, or whatever you want to call it (the level at

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Eli Stefanski

Christine Costello Talks Experience Design

A few months ago, I blogged here about crowdfunding platforms. In doing that research, I was struck by how Jessical Jackley described the Kickstarter value proposition. “People,” she said, “are buying an experience.” That really stuck with me, and had me wondering. What are experiences? How do we design and create them? And what opportunities

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Jill Hart

5 Ways to Regain Your Leadership Mojo

It’s not uncommon for even the strongest leaders to occasionally lose their nerve, triggered by any variety of events — a company merger, the introduction of a new team member, a change in reporting structure, a project that’s gone awry, or even simply a lack of feedback. Ironically, similar to the doctor who chooses not to

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Andrea Meyer

Amplifying Innovation through Collaboration

We can amplify innovation through collaboration. This theme emerged at the Innovation Summit held at the Shell Technology Center  January 9-10, 2013. Presenters such as Peter Diamandis, MD, Chairman and CEO, X PRIZE Foundation discussed how 5 billion educated people will be connected through the Internet by 2020 — that’s 3 billion more than are

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Thierry de Baillon

My Social Business Predictions for 2003 (not a typo) – Part 1

I know, we are now in 2013, and announcing anything for a past date falls short from being a prediction. But as we are struggling to help organizations transform to adapt to uncertainty, I often find myself thinking that we already did that and went there before, when considering where social business is heading to.

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Jill Hart

Customer Experience in 2013: Is Responsive Design the Magic Bullet?

The biggest user experience change in 2012 was certainly responsive web design. As promised, I reached out to Jason Mark in order to better understand what conditions have prompted the interest in responsive design. Mark is co-founder of Gravity Switch, a design firm whose focus on usability in web design has earned them accolades in multiple industries. With pioneering work in

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In Review – Midnight Lunch: The 4 Phases of Team Collaboration Success from Thomas Edison’s Lab

I knew picking up this book that the author, Sarah Caldicott, is the grand niece of Thomas Edison so I fully expected a love letter of sorts. What I found appealing was the immediate and direct application of Edison’s practices to current day collaborative innovation efforts. Caldicott is passionate about her distant relative  because she

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Renee Hopkins

Stephen Hawking Shows Collaboration Is More Than the Sum of its Parts

Recently in Wired online I came across a most interesting article: On Stephen Hawking, Vader and Being More Machine Than Human, by Hélène Mialet. She is the author of an ethnographic study on Hawking and his “tribe” (her word, but how apt!) and how he works within this tribe of people and machines to produce high-level

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